Important Info Before Scheduling

Please Read This Update before asking to schedule a consultation. Thank you.

Before scheduling a communication consultation, please read the following information. By scheduling a session with me, you are attesting to the fact that you have read, understand, and agree to the following. I know it’s a bit long, but it’s all important, and I thank you for understanding.

Note: for an indefinite period of time, new clients will require referrals from an existing client whose account is in good standing. If this changes, I will post accordingly.

Scheduling Sessions Extra Info What I Don’t Do
Payment Info Hours Agreement

Please DO NOT FACEBOOK PM ME if you need me. Please email or use the contact form on this website. I do not use Messenger, and I only check in to FB periodically. Thank you.

What I Do

A Holistic Approach

It is important to note, before scheduling, that I have a “Whole-Life Policy”. I see interspecies communication as one tool among many available to help us with our animals. Through more than four decades of working with many kinds of animals (large and small, wild and tame) in the physical realm, I have kept up with the latest information on training and animal behavior and my background has blessed me with experience in helping animals on many levels. Therefore, in addition to “talking with the critters”, I will often offer training advice (and/or advice to engage training experts), encourage owners to seek veterinary care, provide behavioral information, give suggestions for books and other resources, and much more. I believe that our animal friends are complicated individuals, and working with them necessitates a multi-faceted approach of which animal communication is only one part.

Types of Sessions

Phone: After choosing a time and day that work for both parties, the client will call the provided number at the appointed time. A fifteen minute leeway will be given to hold the spot, as I realize that sometimes life’s circumstances can cause minor delays. Before the session, please have a list of important questions and concerns at hand, to be sure we stay on track. This does not have to be sent to me. I do like to see a photo before the session, however. If a photo is not available, I can work from a good description of the animal.

Email: This method has the benefit that only one of us (me) has to be free at the appointment time. You will send me your list of questions or concerns and a photo of your animal(s), and I will schedule the session at my next available time spot. Many clients, especially those at long distances, choose this method for the freedom of not having to have a free spot in their schedule and for the fact that they get a typed transcript of the session. The only drawback is that there is no immediate back-and-forth to adjust the session for clarification. Therefore, I do offer a free brief follow-up to cover anything that the animal has relayed through the original session that is not perfectly clear. Please note that a follow-up is not to ascertain new information, but to clarify information originally relayed.

IM Chat/Voice Chat: All of the specifications of a phone session apply, except that we will connect through one of the IM Chat programs, such as Skype or Yahoo Instant Messenger (Skype is preferred because I have found it more reliable). Note that I do not do sessions through Facebook chat/private messages, as that medium is very insecure and there is no way of guaranteeing a private time to work with your animal.

Additional Information: Litterbox Issues

If you have a litter box or spraying issue with one or more cats, This Linked PDF File is provided for your benefit before scheduling a consultation. It contains helpful suggestions which are very important to understand before an attempt is made to add animal communication to the efforts to solve this problem.

Additional Information: Through Their Eyes, The Nature of the Beast

Through Their Eyes is a book I’ve written that may help you to understand the “problems” you are having with your pets, from their own point of view. It is available on Amazon.com in paperback and Kindle format, and on Barnes and Noble for the Nook.

What I Don’t Do

Other Peoples’ Pets

If you wish for me to communicate with animals who are not your own, you must have the permission of the legal owner of those animals to schedule a consultation.

Veterinary Advice

I am not a licensed animal medical practitioner, and will recommend that you seek out veterinary care on medical issues. While an animal can often tell me “where it hurts”, I am not able to diagnose cause or make treatment recommendations. Animal communication is never a substitute for veterinary care.

Lost Animals

I am unable, due to a potentially serious medical condition, to accept lost pet/missing animal cases. Please Read This PDF File for details before asking me to make an exception. Thank you for understanding.

Payment Information

Payment after the session

I maintain a unique payment policy; I do not require payment up front. I ask that clients wait until after the session, and decide whether the session was helpful at all, before sending payment.

The only requirement is that, if you feel the session was not helpful in any way, and does not warrant payment, you must let me know. Unless a client emails, writes, or calls to let me know that payment will not be forthcoming, the client will receive periodic reminders for the period of approximately one year. All that is required, upon receiving those reminders, if the client does not wish to pay (for a valid reason … an unhelpful session), is that the client respond to that reminder, and ask to be removed from the reminder list. (If you have told me, at the time of or after our session, that I was in some way helpful, that is your word that payment will be made.)

If the client fails to remit payment, or openly communicate with me as to why payment is not forthcoming, that account will be placed on “pay in advance only” status. This means that the client will not be able to schedule further sessions with me unless payment for those sessions is sent in advance, and then only if the back balance owed is submitted first. No new or follow-up sessions are available unless a client’s account is current. (If a client has done this more than once, their account will be placed on “pay in advance only” status permanently.)

Current Rates

My current rate is $45 for up to the first half hour and $1.50/minute beyond that.

For existing clients, I do have a reduced rate for a Three-Pack of pre-paid sessions. This is a non-refundable offer for those who have been satisfied with past consultations. Please email me for more information if you are interested.

Payment Methods

I accept personal checks, money orders and PayPal. Payment details will be emailed to the client after the session or included at the bottom of the notes of an email consultation..

Specials

I occasionally run specials on “Three-Packs”. These specials will be announced on the website, on Facebook and via Twitter in advance.

Rescue Discount

I offer a 20% discount for animals who are legally owned by legitimate rescue organizations. In addition, Salukis owned by STOLA Saluki Rescue are eligible for free consultations during their foster care period, as well as for the first few weeks in their new adoptive homes.

Hours of Operation

I have spots for phone, voice, and IM (both voice and typed) sessions Monday through Saturday at the following time spots (all times are US Eastern): 12Noon, 1:30PM, and  7:30PM (note that some of the times that were previously posted are no longer available, due to the continually changing nature of my home life; please accept my apologies).

Due to family situations and changes in schedule, email sessions are preferred, but I am flexible.

Sundays are Emergency Only (a true emergency means something that absolutely can not wait a day due to severe health or safety situations) and I still cannot guarantee you’ll find me home.

If you’d like to double check how your own times compare, a fairly simple and complete time zone converter can be found here: TimeZoneConverter.com

These Times May Vary depending on my current schedule, my family’s schedule, and any “things that come up”. Although I understand that emergencies can crop up, I normally request at least twenty four hours notice to schedule a session.

Periods of unavailability will be announced on this website as well as through Twitter and Facebook. My Twitter posts are reflected in the sidebar of this website.

Agreement:

Whether or not the decision is made to remit payment, the client agrees that Gayle Nastasi and Gazehound’s are not liable in any way for problems which might arise with the pet in question after the fact. The client understands that animal communication is not an exact science, and while all effort is made to interpret what the pet is sharing with accuracy, the communicator may encounter issues which cause errors in interpretation. Since things are being relayed through the animal’s perspective, if the animal does not fully understand something it is experiencing, the communicator may not have a clear picture, either. The client understands the uncertainties involved, and accepts any risks which might arise in following the animal’s indications as relayed through the communicator. The client also agrees to seek veterinary, training, and other professional help for their pet as needed. The client understands that according to Gayle Nastasi’s “Whole-Life Philosophy”, they will receive recommendations regarding many aspects of the animal’s life and many suggestions that may help solve problems as well as the experience of information exchange with their animal companions.

Please do not schedule a session unless you understand and are willing to abide by this agreement. Thank you.